This function is used to refund to a gift card (i.e., when customer returns an item or to issue store credit)
Press the GIFT menu from second page of home screen (or press [Enter] and select 4 – Gift)
Select 5 – Refund
Enter the amount and press [Enter]
Swipe or key in the gift card # and press [Enter]
Choose to print customer receipt: 1 – Yes or 2- No