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  1. Cartis Payments Knowledge Center
  2. INGENICO TERMINALS

INGENICO TERMINALS

Terminal Guide and Troubleshooting

Terminal Setup

  • Desk 5000E Terminal Setup
  • Move 5000 Terminal Setup
  • Admin Menu (Desk 5000 / Move 5000)
  • Inserting Thermal Receipt Paper Roll (Desk 5000 / Move 5000)
  • Connecting Desk 5000 with an external PIN Pad (i.e., Desk 1500)

Terminal How To Guide - Canada

  • How To Video Library
  • How To: Power On / Off and Reboot Terminal (Desk 5000 / Move 5000)
  • Button/Key Shortcut Reference (Desk 5000 / Move 5000)
  • Gift Card Menu (Desk 5000 / Move 5000)
  • Admin ID and Password (Desk 5000 / Move 5000)
  • How To: Create Alpha Letters (Desk 5000 /Move 5000)
See all 44 articles

Terminal How To Guide - US

  • Ingenico Move 5000 (US)
  • Ingenico Desk 5000 (US)

Terminal Troubleshooting

  • Error Codes (Desk 5000 / Move 5000)
  • Troubleshooting the Connection (Desk 5000 / Move 5000)
  • Alert Irruption Error
  • Blank Receipts or Reports
  • Troubleshooting Terminal Hardware

FAQ

  • Common Terminal Questions and Answers
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