Standalone - WiFi
Connecting to WiFi
On initial boot up you will be prompted to set up WiFi. Press Enter (green) key to configure WiFI. If this prompt does not appear follow the following steps:
From idle screen (home screen) press the silver circle key (a.k.a F key)
Select Admin Mode
Enter admin password (if you do not know what this is, please reach out to our support team)
Select Control panel
Select Terminal settings
Select Communication means
Select WiFi
Choose scan networks
Select your network and enter the passowrd
If successfully connected the WiFi symbol should turn green.
If wifi symbol does not turn green after password entry it means you entered the password wrong,
go to Advanced Options, and then My Networks (if incorrect you must delete network first, and go
back to scan networks)
Alternatively, if terminal is already set to WiFi, to connect to your network, you can follow these steps:
Select Admin Mode
Enter admin password (if you do not know what this is, please reach out to our support team)
Select Tetra Admin
Select 3 - Configure Wi-Fi
Select 1 - Scan Networks
Choose your WiFi network name
Enter your WiFi password and press Enter (green key)
If successfully connected the WiFi symbol should turn green.
If wifi symbol does not turn green after password entry it means you entered the password wrong,
go to Advanced Options, and then My Networks (if incorrect you must delete network first, and go
back to scan networks)
Confirming Communicaiton Type set to WIFI
Press [.,#*]
Enter ID and password if prompted and press [Enter]
Select Setup Menu
Select Communications
Select ComsPriority
Select Elavon EMV (if prompted)
Key in 400 and press [Enter]
* if you key in something different let us know so we can also update it on the back end
Press [Cancel] until temrinal returns to idle screen
Running File Download
** note: if you are in semi-integrated mode, you will need to exit to standalone mode to perform download.
From idle screen (home screen) press the silver circle key (a.k.a F key)
Select Admin Mode
Enter admin password (if you do not know what this is, please reach out to our support team)
Select Tetra Admin
Select Download Application
Select Configure Download
Select your connected network type: i.e. WiFi, press enter.
Press red button once
Select Start Download
On download package screen no name is needed, press Enter
The device will reboot several times, once it is back on idle screen the download is complete.
You may need to reconnect to your WiFi network after the download.
Performing EMV Key Load
After a download, you should always perform an EMV key load:
From home (idle) screen, hit #
Select host management
Select EMV public key load
Select 1st option.
How to Access Admin Menu
From idle screen press [.,#*] key to get to admin menu options
How to Access Transaction Types / Options
From idle screen press the Green (Enter) button and make your selection
0 - Sale
1 - Return
2 - Void
etc...
How to Manually Settle Batch
From idle screen press the Green (Enter) button
Select 8 - Settlement
Select Yes to close batch
Enabling Semi-integrated Mode
You will need to make sure the terminal file is built as a semi-integrated file, check with our support team to confirm
Once the semi-integrated terminal file is downloaded (following above download steps) go to the semi-integrated menu to enable.
From the idle screen press #
Select 8 - Misc options
Configure communications / port # etc...
Configure receipt options
***Your integrated software / IT Administrator will provide you the above information
Once configured from the misc options screen select semi integ and turn on to enable.