For some users, there may be an option in Payments Insider to request account changes to:
Business address
Business Name (DBA)
Bank account
Ownership
Statement delivery
Dispute notification method
Tax ID #
While you do have this self serve option available to you, we suggest to request these changes through Cartis Payments to ensure the requests are done correctly and promptly.
If you have already submitted a change through your Payments Insider portal, please be sure to notify Cartis Payments of the change so we can update our records to match.